Privacy policy
This privacy policy refers to the personal information collected through the website https://salancestral.com.
Please read this document carefully, as it contains important information about the processing of your personal data, the rights granted to you under current regulations, and the obligations of registered users.
We reserve the right to update our privacy policy at any time due to business decisions or to comply with potential legislative or jurisprudential changes. If you have any questions or need clarification regarding our Privacy Policy or your rights, you can contact us through the channels provided below.
By providing us with your data now or in the future, you confirm that it is accurate and truthful, and you commit to notifying us of any changes. If you provide personal data of third parties, you agree to obtain their prior consent and inform them about the contents of this policy.
In general, the mandatory fields in our forms must be completed in order to process your requests.
Data Controller
The data controller is Manantial Salado S.L., located at C/ Parque Tomas Caballero 2, 1º Of. 6, 31006 Pamplona, Navarra. Email: contacto@salancestral.com, CIF: B-88283924.
You can contact the data controller via our contact form.
What Personal Data We Collect and Why We Collect It
User Registration Form: When registering as a user or placing an order, you provide personal data necessary for the purchase process and delivery, such as name, phone number, address, tax identification, etc.
Contact Form: The personal data you provide via the contact form will be processed to address your inquiry, request, or complaint. The collected information is limited to identifying and contact details, as well as data related to the nature of your request.
Newsletter Subscription Form: Contact information is collected to fulfill your request to receive commercial communications.
Cookies: This website may use cookies to improve the user experience, analyze website usage, and personalize advertisements. You can review the details in our cookie policy.
Comments: When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.
Media: If you upload images to the website, you should avoid uploading images with location data (GPS EXIF) included. Website visitors can download and extract any location data from the images on the site.
Embedded Content from Other Websites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that site.
Analytics: We perform navigation analysis of users to assess the usability of the website and to count, measure, and classify user behavior and generated sales to determine preferences, consumption, prioritize customer needs, and serve them more personally, as well as to create statistics and detect deficiencies aimed at improving the website's processes.
How and Where Your Data Is Stored and Who We Share It With
This website is hosted on CDmon servers, so some of the personal data we store is located on servers under their control and responsibility.
During registration and purchasing processes, if you use our contact form or are subscribed to our newsletter, automatic emails may be generated and stored on the servers of our email providers: Google and Webempresa.
Visitor comments may be reviewed by an automatic spam detection service.
We may share personal information with companies that handle order deliveries, as necessary to fulfill the requested service. It may also be necessary to share your data to comply with our legal obligations, such as fiscal or data protection regulations, or to respond to requests from public authorities.
Data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent alteration, loss, unauthorized treatment, or access.
Legal Basis for Data Processing
The legal bases for processing your data are:
Your consent by accepting this privacy policy and other legal conditions of this website.
If making purchases, inquiries, complaints, or other requests, the fulfillment of those requests.
Compliance with legal and regulatory obligations.
How Long We Keep Your Data
The personal data provided will be kept:
- While the business relationship is maintained.
- Until you request its deletion.
These periods do not apply to any data we are obliged to retain for administrative, legal, or security purposes.
Your Rights Regarding Your Data
Anyone has the right to obtain confirmation about whether we are processing personal data concerning them.
Interested parties have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of data processing, in which case we will only retain the data for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In that case, we will stop processing the data unless for compelling legitimate reasons or for the exercise or defense of possible claims.
Interested parties may request the portability of data to obtain the data they have provided in a structured, commonly used, and machine-readable format, to be downloaded by themselves or transferred to another entity.
Additionally, you can file a complaint with the Data Protection Agency, especially if you have not received satisfaction in exercising your rights, at the postal and/or electronic address provided on the website www.agpd.es.
This does not include any data we are required to retain for administrative, legal, or security purposes.
You can exercise these rights through our contact form.
Cookie Policy
Implementation Procedure: The company's homepage must display the following banner regarding the cookies used on the website. The pop-up notice with a link to the cookie policy must always appear on the website (unless the cookie policy has already been expressly accepted in previous visits). Additionally, an option must be provided to configure cookies in a granular way, enabling or disabling them through a control panel. Non-technical cookies should be disabled by default. The options to accept, cancel, and configure in the start banner should have the same characteristics, at the same level, and with the same color.
“This website uses its own and third-party cookies to provide a better experience and service, as well as to collect statistical information about your browsing. You can change the settings or get more information in our cookie policy. ACCEPT CANCEL CONFIGURE”.
Implementation Procedure: The following cookie policy should be included on the website, which the link from the previous banner will redirect to. It should also be provided through a permanent link on the website.
Cookie Policy
What Are Cookies?
Cookies are small data files received on the device from a visited website and are used to record certain interactions with the website, storing data that can be updated and retrieved.
These files are stored on the user's computer and contain anonymous data that is not harmful to the device. They are used to remember the user's preferences, such as selected language, login data, or customizations.
Cookies can also be used to record anonymous information about how the visitor uses the website. For example, which web page they came from or if they used an advertisement banner to reach the site.
What Purposes Do Different Types of Cookies Serve?
By Purpose:
Technical Cookies: Technical cookies are those that are essential and strictly necessary for the proper functioning of a website and the use of various options and services it offers. For example, those that maintain the session, manage response time, performance or option validation, use of security elements, sharing content with social media, etc.
Customization Cookies: These cookies allow the user to specify or customize certain features of the general options of the website. For example, setting language, regional settings, or browser type.
Analytical Cookies: Analytical cookies are used by our website to create browsing profiles and understand user preferences in order to improve the offerings of products and services. For example, an analytical cookie would track the geographic areas of greater interest to a user, which product is most accepted, etc.
Advertising Cookies Advertising cookies allow the management of advertising spaces according to specific criteria. For example, access frequency, edited content, etc. Advertising cookies allow, through advertisement management, the storage of behavioral information through observing habits, studying accesses, and forming a user profile to offer ads related to the interests of the user's profile.
By Duration:
Session Cookies: Session cookies are those that are active while the user is browsing the website and are deleted when they finish.
Persistent Cookies: These cookies remain stored on the user's device for a longer period, facilitating the control of chosen preferences without needing to repeat certain parameters every time the website is visited.
Why Do We Use Cookies?
We use strictly necessary cookies to allow you to use our website freely, access secure areas, configure personalized options, etc. We also use cookies that collect data related to the analysis of website usage. These are used to improve the user experience and the performance of the website.
On some pages of the website, third-party cookies may be installed. We do not control the cookies used by third parties on external websites. For more information on cookies from external sites, we recommend reviewing their own cookie policies.
How to Manage Cookies?
To use this website, cookie installation is necessary. Please note that if you reject or delete browsing cookies, we will not be able to maintain your preferences, and certain features of the website may not work.
You can revoke the consent granted by stopping navigation, rejecting them, or configuring your browser to block them, and in such cases, deleting them. For more information for each browser:
Internet Explorer 8 y superior; InPrivate
Safari 2 y superior; Navegación Privada